Main features
- Unlimited operators, chats, and users
- Priority queue of visitors
- Chat button for email signatures
- Differing buttons on same website
- English and russian are supported
- Reconnect automatically if the internet connection went down
Chat window
- Agent and visitor "Typing Indicator"
- Agent photo
- Chat transcript emails
- Sound and Visual alerts
- "Leave a message" when you are away
- Customize chat with your Logo, Name etc.
- Unicode support for multiple languages
- Quickly convert text to hyperlinks in chat
- Not blocked by pop-up blockers
Operator abilites
- Web-based Operator Console
- Canned messages for speed and consistency
- Track where your visitors clicked from to get to your website (refer URL)
- Chat conversation history with search
- Linking to previous visits, instant access to previous chats
- Reassign/Transfer chat ownership
- Mark/Highlight nuisance visitors
- Administrator can view active chats
- Information about visitor: first message, address, browser
- Administrator can take over the chat
Server requirements
- A webserver or web hosting account running on any major Operating System
- PHP (5.x and above) with MySQL support
- MySQL 5.0 and above
Supported browsers
- Microsoft Internet Explorer 5.0+
- Mozilla Firefox 1.0+
- Mozilla 1.4, 1.7
- Opera 7.0+
- Safari 1.2.5+
- Netscape 6.0+
- Google Chrome 0.2.149.29+
- iPhone 1.1.4+
